Social and psychological problems and pedagogical approaches in conflict management

conflict resolution is an important task of management. The concept of conflict and its socio-psychological nature. Conflicts as a specific form and manifestation of contradictions. Conflict relations in management and the role of conflict regulation in management activities. The structure of conflicts; dynamics; types; types; parties. Objective and subjective causes of conflicts. The role of psychological factors in the emergence and resolution of conflicts. Types, kinds and classification of conflicts. Functions of conflicts: constructive and destructive functions. Theoretical and scientific views on conflicts (Z. Freud, K. Levin and others on conflicts). The role of a leader in creating and resolving conflicts. Behavioural strategy of a leader in conflict situations. Factors influencing the emergence of conflicts in competitive conditions. Psychological stress, psychological tension and ways of their elimination and prevention.

management, conflicts, constructive functions, destructive functions, educational process