Decision-Making in the Public Sector Using Artificial Intelligence

This article investigates the application of artificial intelligence (AI) technologies to enhance the effectiveness of management decision-making in the public sector. Faced with increasing data volumes and the growing complexity of socio-economic processes, government agencies are compelled to adopt innovative tools for information analysis, forecasting, and decision-making. The study examines key AI technologies, such as machine learning, natural language processing, and expert systems, and their application in public administration. Particular attention is given to the use of AI for optimizing budget planning, improving the quality of public service delivery, forecasting socio-economic trends, and managing crisis situations. Furthermore, the article raises questions concerning the nature of management decisions and the essence of a managerial decision when it is wholly or partially formed with the aid of artificial intelligence.

artificial intelligence, public administration