Overcoming Information Barriers during Technical Communication


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Abstract

Technical writing allows reduction of the negative impacts of technical communication barriers by unification and standardization of documents, collection of user product requirements, and study of the user experience to develop scenarios for improving the user-friendliness of a product (usability and human factors), instruction design, and increasing the readability of technical documents through the use of simplified technical language, information style, and information design.

About the authors

A. A. Gruzova

St. Petersburg State University of Culture and Arts

Author for correspondence.
Email: gruzova@mail.ru
Russian Federation, St. Petersburg, 191186

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