Developing a Competencies Model for Teaching and Educational Support Staff

This article addresses issues of human resource management in educational organizations based on a competency-based approach. The use of standard competencies outlined in documents such as the Federal State Educational Standard has certain limitations due to the generic nature of their formulations and their lack of adaptation to the specific features of a particular organization or its structural units. The comprehensive application of job analysis methods (strategic analysis, repertory grids, critical incident technique, direct attributes) enables the development of an adapted competencies model with behavioral indicators. Using kindergarten teachers as an example, a model comprising seven competencies was created: "Relationship Building," "Teamwork," "Systemic Thinking," "Organizational Skills," "Self-Development," "Stress Resistance," and "Motivational Persuasion." This model served as the foundation for developing human resource management tools, including competency-based interview questions, checklists for workplace assessment and certification procedures, and a digital profile for evaluation using psychometric tools (tests and personality questionnaires).

competencies, behavioral indicators, job analysis, critical incidents, human resource management