Development of innovative technologies in the banking sector

with the advent of the digital economy era, the development of innovative technologies has contributed to the emergence of new market competition and forms of doing business in the banking sector, but also had a profound impact on the methods of consuming financial services by clients, which put forward a revision of the tools and methodology of traditional commercial banks. In order to study the impact of financial technologies on the income and operational risks of commercial banks, the experience of Sberbank PJSC, Alfa-Bank JSC and VTB Bank PJSC for the period from 2021 to 2024 was studied. Most researchers have studied in detail the impact of innovative technologies on the profitability of commercial banks. The main areas of improving the efficiency of the banking sector include optimizing the business structure, reducing labor costs, optimizing the decision-making process, and improving information exchange. Today in Russia, in the context of the banking sector, there is an increase in the use of such innovative technologies as mobile interfaces, cloud technologies, process robotics, cognitive technologies, machine learning, the Internet of Things, quantum computing. The use of big data in the innovative development of Sberbank PJSC, Alfa-Bank JSC and VTB Bank PJSC contributes to digital transformation. Today, digital products and services make it possible to significantly reduce the use of human resources in domestic banks.

innovative technologies, digitalization of the banking sector, innovative development, development of commercial banks, digital financial technologies, technological innovations