Development of a web service to optimize the work of the traffic management center operator

In this article, the authors describe the development of a web service to optimize the work of the operator of the Traffic Management Center (using the example of Krasnodar), which automatically detects traffic situations that reduce intensity and promptly transmits a signal to the operator, offering options for actions in a specific situation, predicting congestion situations before they occur, depending on the time of day.

The authors have developed a web service that automates the work of a data center operator, allowing, with the help of an intelligent assistant, to make recommendations to the operator on preventing congestion on public roads.

The goal is to optimize the work of the data center operator to improve the quality of public road use.

Purpose. Optimizing the work of the traffic management center operator to improve the quality of use of public roads.

Method and methodology. The article used the methods of field research, modeling of traffic flows.

Results. Accounting and analysis of the current work of the data center operator was carried out, methods of automating the operator's work, calculation of the optimal traffic light cycle and consequences of redirection of traffic flows were studied.

Scope of application of the results: research activities to improve the capacity of public roads when automating the work of the traffic control center operator and digitalizing document flow processes.