Current Problems of Social Adaptation of People with Hearing Impairments and their Solution through Information Technology

Problem statement: The problems of social adaptation of people with hearing loss who face difficulties in communication, education and employment are considered. The analysis of survey data among young users of cochlear implants and hearing aids, as well as the analysis of literary sources, is carried out. The key groups of problems faced by people with hearing impairment are highlighted, and a way to overcome them using information technology is proposed. The aim of the work is to confirm the relevance of developing innovative solutions, including artificial intelligence technologies, to overcome the identified barriers and improve the social adaptation of people with hearing loss. Methods: a sociological survey in the format of a questionnaire of 46 respondents with hearing impairment. Analysis of scientific publications. Review and identify the shortcomings of existing platforms and service aggregators for people with hearing impairment. Result: The study confirmed that the main groups of problems (communication, education, employment) are interconnected and form a vicious cycle that negatively affects the quality of life. The survey revealed a high need for innovative solutions. An analysis of existing services has shown that they do not meet the needs of people with hearing loss. Practical relevance: the results obtained justify the need to develop a recommendation system using artificial intelligence that takes into account the individual needs of users, providing personalized recommendations on events, educational programs and vacancies, which will improve social adaptation, increase access to education and employment, as well as the quality of life of people with hearing loss.