Legal aspects of using online platforms to resolve disputes arising in the field of medical services

in this paper, the authors examine in detail the issues related to the development of digital platforms designed to resolve disputes in the context of arbitration and mediation. In recent years, such platforms have become increasingly popular, providing users with effective tools to resolve conflict situations without having to go to traditional courts. This study focuses on practice-oriented platforms that have already proven themselves in the market. The authors analyze how the integration of technology into the dispute resolution process can change the daily practice of lawyers. In addition, the work focuses on the legal aspects related to the settlement of disputes in the field of medical services. With the rapid development of technology, it is important to take into account the protection of patients' rights and the responsibility of medical professionals. The authors raise the question of how digital platforms can ensure that patients' rights are respected. It is concluded that with the right approach and appropriate legal regulation, such platforms can significantly improve the dispute resolution process, increasing its effectiveness.

jurisprudence, arbitration, mediation, legal technology, legal documentation, digital platforms, medical law, digital platforms, legal regulation, artificial intelligence, Legal Tech, patients' rights, dispute resolution, responsibility of medical professionals