Professional identity of employees and conflict management strategies

the article analyzes the relationship between the type of professional identity of employees and their strategies of behavior in conflict situations. The work covered both theoretical and empirical aspects of this problem, which allowed for a comprehensive approach to its study. Special attention is paid to various styles of conflict behavior and their dependence on the level of professional identity formation. Empirical research has confirmed the hypothesis that there is a significant relationship between the level of professional identity and the preference for certain behavioral strategies in conflict. It has been found that employees with an established professional identity are more likely to resort to cooperation and compromise, while diffuse and premature types of identity correlate with the choice of competition and avoidance. This indicates that the formed professional identity not only contributes to personal stability, but also has a positive impact.

professional identity, behavioral strategies, conflict, interaction style, constructive behavior