Implementation of feedback as one of the conditions for effective management of social systems

The subject of the study is the management of complex social systems, the object of the study is to increase the effectiveness of management through the use of feedback. The lack of feedback is one of the most significant drawbacks of any management system. At the same time, most social management systems, such as municipal and public administration systems, did not have such systems in their full understanding. This was determined primarily by technical problems, namely, the lack of a means of promptly collecting and processing large volumes of poorly formalized information. Currently, with the advent of big data processing technologies, it is possible to implement these requirements. Accordingly, it has become relevant to develop requirements for such systems, substantiate the required parameters, structure and characteristics of feedback. To do this, the article suggests using mathematical modeling methods, describing the model in terms of the theory of automatic control. Based on the analysis of the management features of complex human-machine systems, proposals for organizing feedback to increase the stability of their management are synthesized. Using general scientific methods of analysis and synthesis, the article formulates the basic principles of feedback in social management systems. The main conclusion is the possibility of introducing feedback technologies into municipal and public administration systems, as well as their positive impact on the functioning of the management system. The main scientific results presented in the article are the conclusions on evaluating the effectiveness of feedback implementation. The authors substantiate the requirements for feedback components, their impact on sustainability and management efficiency. The provisions developed in the article can improve the efficiency of the functioning of municipal and public administration systems. Taking into account the turbulence of the modern world, the use of destructive social technologies within the framework of a "hybrid" confrontation, the proposed methods can ensure an increase in the stability and efficiency of the management system, ensuring the stability of the state as a whole.

control system, management efficiency, municipal government, public administration, feedback, big data, optimization of control, social systems, taking into account public opinion, Dobrodel website