Conflict Management in Educational Organizations: Social and Financial Factors

The subject of this study is conflict management in educational organizations, taking into account the influence of social and financial factors. Conflicts are considered not only as a socio-psychological phenomenon but also as a managerial issue with clear economic consequences that affect the sustainability of the educational environment. Particular attention is paid to the analysis of institutional practices, including mediation services and the ombudsman system, as well as the specifics of resource allocation and incentive mechanisms. It is emphasized that the presence of formalized mechanisms of conflict resolution contributes to reducing tension and lowering transaction costs. The study reveals the relationship between the quality of communication, the level of organizational culture, and the performance of educational institutions. The role of transparent managerial decisions and fairness in resource distribution is examined as factors that determine the nature of conflict situations. Such an approach makes it possible to move away from a narrowly pedagogical perspective and view conflicts as a complex phenomenon. The research methods include analysis and synthesis of scientific sources, comparative analysis of conflict management approaches, systematization of identified factors, and case studies of practices in Russian and international educational organizations. This methodological toolkit allowed for the integration of sociological, managerial, and financial perspectives and the consideration of conflicts as a multi-level phenomenon. The scientific novelty of the study lies in the systematization of social and financial factors of conflict management and in substantiating their interrelation with the sustainability of educational organizations. The practical significance is expressed in the recommendations for creating institutional mechanisms of conflict resolution, improving the transparency of resource allocation, and integrating indicators of conflict management quality into the performance evaluation of managers. The findings demonstrate that conflicts can be viewed not only as a threat but also as a source of organizational development if managed constructively. The proposed measures contribute to reducing direct and indirect costs, increasing trust among participants in the educational process, and strengthening the reputation of educational institutions. Thus, the study provides the foundation for a comprehensive conflict management strategy that integrates social and financial dimensions.

conflict management, educational organization, social factors, financial factors, mediation, ombudsman, organizational culture, resource allocation, conflict prevention, institutional mechanisms