«Persons lodging complaint» or «Despondent»: examination of the citizens' applications and complaints, 1917-1920s

Some aspects of special structural divisions' formation and actions inside local administrations of Peoples' commissariats of workers-and-peasants inspections are presented in the article. It is Bureau of complaints, its main task was to examine citizens' applications and complaints on the wrong actions of the institutions and official functionary. Low-and-norma-tive foundations of the local Bureaus of complaints are described, methods and forms of their work, the importance for the local power institutions and for citizens are presented also. The matters of research rejects situation of Lower Volga Region.

workers-and-peasants inspection, applications and complaints, party-and-state control institutions