Communicative competence of a nurse
- 作者: Svetlana S.L.1
-
隶属关系:
- I.I. Mechnikov North-West State Medical University
- 期: 卷 25, 编号 2 (2023)
- 页面: 22-25
- 栏目: Note to the nurse
- URL: https://journals.rcsi.science/0025-8342/article/view/148011
- DOI: https://doi.org/10.29296/25879979-2023-02-04
- ID: 148011
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详细
The article shows the importance of communication skills, or communicative competence in the professional activity of a nurse. Communicative competence includes informative components, emotional components and social perception. Social perception is provided by such psychological mechanisms as identification, empathy and reflexion. Professional communication breaks down under the influence of emotional stress, leading to the formation of “emotional burnout syndrome” in a nurse. The negative role of a nurse’s perfectionism and other psychological characteristics in the occurrence of chronic emotional overload is shown. Mental self-regulation, cheerfulness and optimism as well as a wide “role repertoire”, flexibility and plasticity of a nurse’s behavior serve as a preventive measure of professional stress. It has been shown that a condition for the effectiveness of a nurse’s professional activity is her own psychological comfort and positive emotional attitude.
作者简介
Svetlana Svetlana
I.I. Mechnikov North-West State Medical University
编辑信件的主要联系方式.
Email: S-Solovieva@ya.ru
Doctor of Psychological Sciences, Professor, Professor of the Department of Psychotherapy, Medical Psychology and Sexology
俄罗斯联邦, St. Petersburg, Kirochnaya str. 41参考
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