Modern concepts of organizational management efficiency and its assessment

In a dynamic business environment and rising competition, the relevance of assessing organizational management efficiency is increasing. However, business owners and managers face challenges related to data disintegration, leading to flawed decisions. The key issue is the conflation of “efficiency” (goal attainment with minimal resources) and “effectiveness” (degree of goal realization) and the non-representative nature of applied metrics. This threatens organizational sustainability, especially amid regulatory demands. The study aims to analyze modern concepts of organizational management efficiency, clarify terminology, identify key influencing factors, and evaluate measurement methods, integrating economic and social aspects. The methodology combines general scientific theoretical methods, case analysis (examples of vertically integrated oil companies (VIOCs) and the Russian healthcare system), and content analysis of academic literature. The author uses concepts of economic and social efficiency, a systemic approach, and tools like the Balanced Scorecard (BSC) and compliance control. Four key factors of efficiency were identified: leadership (management support), contextual (external and internal environment), personal (employee motivation), and systemic (technology, processes). The distinction between efficiency and effectiveness was clarified. A multi-criteria approach combining financial metrics (profitability, liquidity) and non-financial indicators (employee satisfaction, reputation) was justified. In cases of VIOCs and healthcare, BSC transforms strategic goals into measurable KPIs, while telemedicine enhances social efficiency. Integrating compliance control into management evaluation is a unique contribution. It is positioned not only as a risk mitigation tool but also as a driver of stakeholder loyalty. Traditional financial metrics are insufficient for assessing long-term sustainability, underscoring the relevance of BSC and social indicators. Adopting BSC, compliance control, and lean production principles enhances competitiveness. Further research should develop industryspecific evaluation methodologies that consider digitalization and long-term planning for the sustainable development of organizations.